VIManager creates functions to reduce substancial work for Board Members. With our residential property management system, all needed information/data is neatly stored and presented so that Board Members can focus on planning and communicating with Property Management to better oversee the property.
Suggestions and FeedbackSuggestions and feedback provided by the property's residents can be seen by Board Members to see where any improvements can be made.
Performance TrackingAn effective tool to monitor the opened, in-progress, and completed resident service requests. It tracks the requests from the date of submission and provides a complete history of the past events sorted by types of issues, by assigned staff, by completion status, etc.
Workflow & Document ManagementBusiness process re-engineering and workflow designed to ensure open and interactive communication among tenants, owners, residents, property managers, board members, etc. All relevant documentation and information in regards to the property can be stored centrally and is securely protected.
Aging & Exception ReportingThe aging report ensures that managers are well informed of the outstanding issues and nothing is forgotten in the communication channels. The tracking report proactively alerts managers on "past due" requests and serves as a regular reminder to ensure the requests are completed in a timely manner.
Graphical Management ReportingSystematically track and report the types and occurrences of incidents, providing valuable information to property managers and building owners in budgeting and trend analysis for preventive maintenance.
Standard Reporting TemplateWe offer a complete set of standard reports that are tailored to your basic everyday needs to operate your property management business.